Connect your own ServiceNow instance (OAuth2 or Basic Auth) to manage Incidents, Problems, Change Requests, Service Catalog Requests, Knowledge Articles, and CMDB CIs through the Now Platform Table...
What this app can do
24 tools registered
Connect ServicenowFree
Connect a ServiceNow instance via OAuth2 or Basic Auth, after validating connectivity.
Disconnect ServicenowFree
Disconnect a ServiceNow instance: deletes only the saved credentials. Nothing in ServiceNow itself is changed.
List ConnectionsFree
List the connected ServiceNow instances.
List Incidents8 tok
List incidents in the connected ServiceNow instance, optionally filtered by state/priority/assignee.
Get Incident8 tok
Read one incident in full by sys_id.
Create Incident16 tok
Create a new incident.
Update Incident16 tok
Update selected fields of an existing incident (state, priority, assignment, notes). Only given fields change.
List Problems8 tok
List problems in the connected ServiceNow instance, optionally filtered by state.
Create Problem16 tok
Create a new problem record.
Update Problem16 tok
Update selected fields of an existing problem. Only given fields change.
List Change Requests8 tok
List change requests in the connected ServiceNow instance, optionally filtered by state.
Create Change Request16 tok
Create a new change request.
Update Change Request16 tok
Update selected fields of an existing change request (state, approval). Only given fields change.
List Requests8 tok
List Service Catalog requests in the connected ServiceNow instance, optionally filtered by state.
Create Request16 tok
Create a new Service Catalog request.
Update Request16 tok
Update selected fields of an existing Service Catalog request. Only given fields change.
List Knowledge Articles8 tok
List Knowledge articles in the connected ServiceNow instance.
List Cmdb Cis8 tok
List Configuration Items (CIs) in the CMDB, optionally filtered by class.
List Table8 tok
List records from any ServiceNow table by name -- a generic passthrough for tables not covered by typed wrappers (e.g. custom tables).
Get Record8 tok
Read one record from any ServiceNow table by sys_id.
Create Record16 tok
Create a new record on any ServiceNow table -- a generic passthrough for tables not covered by typed wrappers.
Update Record16 tok
Update selected fields of an existing record on any ServiceNow table. Only given fields change.
Delete Record20 tok
Permanently delete a record from any ServiceNow table by sys_id. Cannot be undone.
Audit Instance Health40 tok
Build one aggregated health snapshot for the connected ServiceNow instance: open incidents, critical incidents, open problems, pending changes, open requests.