Ivanti

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About

Connect your own Ivanti Service Manager (ISM) / Neurons for ITSM tenant to manage Incidents, Service Requests, Problems, Changes, Configuration Items, and Knowledge Articles through the OData Busin...

What this app can do

25 tools registered

Connect IvantiFree

Connect an Ivanti Service Manager (ISM) tenant via OAuth2 or Basic Auth, after validating connectivity.

Disconnect IvantiFree

Remove a saved Ivanti tenant connection.

List ConnectionsFree

List all connected Ivanti tenants.

List Incidents8 tok

List incidents on the connected Ivanti tenant, optionally filtered by an OData expression.

Get Incident8 tok

Read one incident in full by record id.

Create Incident16 tok

Create a new incident.

Update Incident16 tok

Update selected fields of an existing incident. Only given fields are changed.

List Service Requests8 tok

List service requests on the connected Ivanti tenant.

Get Service Request8 tok

Read one service request in full by record id.

Create Service Request16 tok

Create a new service request.

Update Service Request16 tok

Update selected fields of an existing service request.

List Problems8 tok

List problems on the connected Ivanti tenant.

Create Problem16 tok

Create a new problem record.

Update Problem16 tok

Update selected fields of an existing problem.

List Changes8 tok

List change requests on the connected Ivanti tenant.

Create Change16 tok

Create a new change request.

Update Change16 tok

Update selected fields of an existing change request.

List Cmdb Cis8 tok

List Configuration Items (CIs) from the Ivanti CMDB, optionally filtered.

List Knowledge Articles8 tok

List knowledge base articles on the connected Ivanti tenant.

List Table8 tok

List records from any Ivanti Business Object by name -- a generic passthrough for objects not covered by typed wrappers.

Get Record8 tok

Read one record from any Ivanti Business Object by record id.

Create Record16 tok

Create a new record on any Ivanti Business Object -- a generic passthrough for objects not covered by typed wrappers.

Update Record16 tok

Update fields on any Ivanti Business Object record by id.

Delete Record20 tok

Delete a record from any Ivanti Business Object by id. Irreversible.

Audit Instance Health40 tok

Build one aggregated health report across the connected Ivanti tenant: open incidents, service requests, problems, and changes.